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Help & FAQ
All of your eyewear questions answered, all in one place.
What’s the best way to contact EyeBuyDirect Customer service?
You can email, call, or start a Live Chat — 24 hours a day, 7 days a week (so you get the best customer service!).
Does EyeBuyDirect have live chat support?
We sure do! Feel free to chat with us whenever it is convenient for you.
How can I email EyeBuyDirect customer support?
Fill out the email form on our Contact Us page, and we’ll get back to you ASAP!
When can I call EyeBuyDirect’s support hotline?
You can give our Support Hotline a call anytime! We’re here for you 24/7.